The Support Has Been First Class
“PSL Datatrack has grown with us. Over the years the requirements to manage our business as efficiently as possible have changed. Our customers have given us new manufacturing challenges and the PSL Datatrack team has always risen to them by customising our system and recommending new modules to meet our needs. The support has been first class.”
Rob Kendall, Automatic Industrial Machines Ltd
Integrated The Whole Manufacturing Process
"We contacted PSL Datatrack for a demonstration and it was astonishing that each part of the system matched what we were already doing – but carried out in a way that cut time and integrated the whole manufacturing process, right through from the initial quotation to delivery and invoicing."
Mark Howlett, TK Fabrications
The Software Grows With Us
"One of the attractions of PSL Datatrack has been the fact that you can add additional modules whenever you need them and know that they will be compatible with those that you already have. The software grows with us and helps us to take the business forward."
Russell Thackray, Bernard Holmes Precision Ltd
Would Never Go Back To Manual Quotes
"We can now prepare about nine quotations in 20 minutes or less in total, whereas previously it may have taken a couple of hours or so. What's more, when the quote is later converted into a firm order, we are ready to go as all the required production information is already in the system. I would never go back to manual quotes."
Andy Soos, Bedford CNC Ltd
One Of The Best Investments We Ever Made
"It is one of the best investments we ever made. We have added to the original modules as our business requirements changed plus we get all the upgrades and great support from PSL Datatrack."
Andy Allan, Linear Precision Engineers Ltd
PSL Datatrack Controls Everything From Enquiry Through To Invoice
With our wide range of requirements, from simple single-material components with in-depth processes through to 1000-line bills of materials, PSL Datatrack controls everything from enquiry through to invoice.
Nick Wilson, ANR Manufacturing Ltd
The System Is Very Flexible With Its Modularity
"The focus of PSL Datatrack as a company is right on the precision engineering sector and the needs of companies like Jota Advanced Engineering. The system is very flexible with its modularity but most important for us was that PSL Datatrack could tailor the software specifically for our requirements."
Ryan Goodger, Jota Advanced Engineering Limited
In A Position To Win More Engineering Subcontract Work
"We wouldn't go back now to our old time-consuming administration processes. We are in a position to win more engineering subcontract work and continue to expand our robotic and barfeed operations, confident that PSL Datatrack will allow us to succeed."
Martyn Page, Hydrafeed Limited
The invoicing module is a particularly great help
"Alongside a good quality product, we have always tried to offer a professional service. With PSL Datatrack it became possible to streamline our quotation system and run a customer order from the initial works order through to the final invoice, making us more efficient. It has reduced our administration times considerably and the invoicing module is a particularly great help."
Mark Birley, Davturn Limited
Take On Modules When You Are Ready
"With PSL Datatrack, you don't have to invest in functionality you do not need immediately all at once. You know that each of their modules will seamlessly integrate with all the others and so you can take them on when you are ready."
Howard Sheldon, Sheldon Precision Engineering Ltd
Can Be Moulded To Suit Whatever Business Need Arises
"PSL Datatrack has developed their system in line with the way we have developed our business. The system is easy to understand, versatile and, with the help of the team at PSL, can be moulded to suit whatever business need arises. We would definitely recommend it."
Steve Smith, Brown & Holmes (Tamworth) Ltd
It's great to see our ideas actually taken on board
"The service from PSL is excellent. On the rare occasions there isn’t an immediate solution available from PSL Datatrack, it will be worked into the next update of the software. This forms part of their customer Wish List initiative which is very handy. It’s great to see our ideas actually taken on board and implemented."
Stuart Wade, Empire Manufacturing Limited
Reaping The Rewards Of Our Investment
"Whilst we may have had some initial concerns about moving to a different software provider, these have been completely unfounded. PSL Datatrack's knowledge of the industry and technical support cannot be faulted. The transition from our old system was as smooth as it could have been and we are now reaping the rewards of our investment."
Martin Wilson, Rodmatic Limited
Helping Us To Further Enhance Our Customer Relations
“PSL Datatrack has enabled us to run our production and administration a lot more efficiently enabling faster production decision making, thus helping us to further enhance our customer relations.”
Claire O’Brien, Quantum Precision LLP
Controlling Our Business In General Is Now Much Easier
"Like the PSL Datatrack software in general, the Status Boards have been well embraced by everyone. Our business is run on KPIs and achieving those as well as controlling our business in general is now much easier."
Roger Williams, Seychell Engineering & Fabrication Ltd
Will Help Us To Build Even Better Customer Relationships
"We are aiming to expand the business and will invest in new machining technology. But just as importantly, we know that the PSL Datatrack software can grow with us whether that means getting more of our staff to use it or whether it means investing step by step in more modules. It has been great for us so far and will help us to build even better customer relationships."
Alan Riley, Newtech High Speed Turning Ltd
Precise, Accurate And Professional Documentation
"PSL Datatrack production control software provides us with precise, accurate and professional documentation and allows us to keep track of our production and exactly what’s happening at any time. Looking back, the investment couldn't have come sooner and really should have been made on day one."
Stuart Dunklin, Cutting Edge Precision Engineering Ltd
Support From Experts
"PSL Datatrack is a very customer focused supplier and always helps us to look at our own operation to improve what we do for our customers. We have close control and management of what is now a much larger business. We wouldn't be where we are without PSL Datatrack, support from experts who understand what we are trying to achieve."
Richard Trevail, DP Engineering
Keeping Control of Production is Vital
"We knew simply recording and storing customer and production information on the company iPad would not be sufficient. We were already missing some jobs or sometimes not invoicing correctly. So, bearing in mind all the likely combinations of orders for different components, quantities and materials that an increased customer base was likely to bring, things had to change."
Adam Green, G23 Engineering Limited
Price breaks easily managed
"We often get price break requests on the same part and before PSL Datatrack, these used to sit idle awaiting the effort required to work them out. The module has saved us a lot of time, and I’m confident we are winning more work because we are simply quoting more."
Yian Stavrou, Sub-CNC Precision Ltd
"The facility to have accurate data, a complete component stock list, and a stream-lined delivery process was very appealing."
George Dingley, Sub-CNC Precision Ltd
Control & Traceability is Second to None
"We liked the way PSL Datatrack could be tailored to our specific needs from the beginning and also gave us the option to expand into different modules as and when we wished. The way the system flows and the control and traceability we have over our work is now second to none."
Lewis Lockwood, RDL Technologies Ltd
Benefits are immeasurable
"We have put our faith in the professionalism of PSL Datatrack and it is really paying off. I don't have to run or write the software anymore and can focus my time on the important management of our processes. Now we have the PSL Datatrack system, the benefits are immeasurable."
Martin Presley, Williams & Oakey Engineering Co Ltd
Status Boards are Key
"Key to success within the sub-contract industry is making components to the correct quality at the right time and a competitive price. PSL Datatrack has been, and continues to be, key in helping Qualiturn successfully manage these challenges."
Nick Groom, Qualiturn Products Ltd
Day to day support is excellent
"The combination of system flexibility and the day to day support we receive from PSL is excellent, helping us to maximise our investments – not just in PSL Datatrack, but also in the performance of our machine tools and production systems."
Declan Loughney, Killala Precision Components Ltd
Integral part of our operations
"Datatrack is an integral part of our operations at Technoset Ltd. It supports our business in many facets and is particularly strong with traceability which is very important to Technoset and their customers."
Kevan Kane, Technoset Ltd
Would recommend it to other SMEs
"We are happy with PSL Datatrack and would recommend it to other SMEs. The initial hard work has paid off and we are now a tighter more efficient unit. PSL Datatrack have been absolute rocks in terms of the support they have given us."
Paul McCann, Bluebell Opticom Ltd
"Customer service with on-time deliveries, no rejects and repeat business remain the key factors. PSL Datatrack helps us to achieve these goals."
Stephen Weiss, Managing Director, Maylan Limited
How did we manage before?
"We can now retrieve any information at the push of a button. To be honest, it is difficult to see how we managed before we had Datatrack."
Phil Smith, Wealdpark Ltd
Essential to us
"Datatrack has been essential to us and we'll continue to use it as an important element of improving our operations still further in the future."
Phil Merison, Machining Technology (Mach-Tech) Ltd
Excellent training and flexibility
"PSL Datatrack has provided excellent training and the flexibility to address ND Precision Products’ specific requirements. Great reaction times to queries and ongoing support have resulted in a well nurtured relationship forming between our two companies."
Nick Squire, N D Precision Products
Smooth and rapid progress of orders
"I see us working with PSL Datatrack for many years to come. We have worked together for a long time and the way PSL Datatrack is set up ensures smooth and rapid progress of orders going through both our businesses. PSL Datatrack always supplies excellent service and back-up."
Sarah Pennock, Daro Products Limited
In a few clicks
"PSL Datatrack delivers accurate information quickly. I can have a customer on the phone and in a few clicks, can solve his problem or mine."
Roger Innes, INRO LLP
Entire Business at our Fingertips
"When we bought PSL Datatrack, we got a system that we could use quickly, does everything we ask of it and more and now we have our entire business at our fingertips."
Jason Nicholson, Unicut Precision Ltd
Absolute peace of mind
"Our PSL Datatrack system ensures our deliveries match our promises and the traceability of materials and documentation gives our customers absolute peace of mind."
Ken Turner, Turner Precision Engineering (Aus) Pty Ltd
Control vital admin functions
"Maintaining control of non-productive but vital admin functions is paramount. We could not maintain control without Datatrack."
Pete Wells, Applied Drilling Systems Ltd
Efficient multi-currency invoicing
"PSL Datatrack enabled us to implement changes to our invoicing methods efficiently - as when we introduced multi-currency invoicing including the US$ and the €uro."
Barry Kirkpatrick, Demand Technology International Ltd
Impossible without PSL Datatrack
"The administration behind the manufacturing of a wide variety of engineered plastics parts in many different batch sizes for many different customers would have been impossible without PSL Datatrack."
Jonathan Newis, Plastic Turned Parts
One of the Best Investments
"We chose Datatrack as the software system to manage and bring together our production and administration systems. It's one of the best investments we have ever made."
John Clark, Chartway