Production Control Software Investment Is Key To Davturn's Turned Parts Operation
Production Control Software Investment Is Key To Davturn's Turned Parts Operation
Davturn Limited of Bromsgrove offers customers a complete turned parts facility and growth at the company has long been based on competitive pricing and high levels of customer service. This includes close cooperation with the customer at all stages of the production process, from initial design through to supplying prototypes and samples. This approach helps to reduce costs and manufacture final products that fully meet customer expectations. However, as a small turned parts company with minimal staff, administration throughout the entire production process needs to be as efficient as possible and Davturn has addressed this requirement through investment in PSL Datatrack production control software.
The company specialises in the production of turned parts from 2mm to 51mm diameter in various ferrous and non-ferrous materials, including most stainless steel grades. Using the latest sliding head CNC machines, offering up to 32mm capacity, and fixed head machines producing up to 51mm diameter parts, the company's components and products are used by customers in sectors that include the aerospace, automotive, construction, electrical, hydraulics and pneumatics industries.
Before investing in PSL Datatrack, Davturn used its own Excel spreadsheet system to record customer order information and manage the business. Whilst this system could store a lot of information, it was less than ideal for linking together all of the different data relating to the company's customers and orders or for providing a complete overview.
After a demonstration at the MACH exhibition, Davturn invested in a system containing a set of core PSL Datatrack modules and two user licences to cover the company's administration, financial, purchasing and sales functions. “Alongside a good quality product, we have always tried to offer a professional service. With PSL Datatrack it became possible to streamline our quotation system and run a customer order from the initial works order through to the final invoice, making us more efficient. It has reduced our administration times considerably and the invoicing module is a particularly great help,” says Mark Birley, Managing Director.
For Mark, another positive of PSL Datatrack was that his initial investment in the core suite of modules could be added to when seen fit. So, in 2016, a component imaging function was added which has allowed the company to store pictures of components, fixtures and special tooling or scanned images of drawings and link them to a specific works order. “PSL Datatrack is excellent for storing and recalling customer records and order information,” says Mark.
Davturn is an ISO 9001:2008 registered company and uses PSL Datatrack to ensure its components are supplied on time every time for each customer order or schedule and backed up by full traceability. “As we are an ISO 9001 registered company, PSL Datatrack is second to none when external auditors are on-site because of the full traceability it can quickly demonstrate. We always find that they are very impressed with the system,” Mark says.
Thanks to the logical and intuitive nature of the software, Davturn staff found it easy to learn how to use PSL Datatrack and the company had just a few hours training before learning further on the job. The software has fitted the business like a glove, providing highly reliable production control, reducing administration times and making invoicing much easier.
With further investments in PSL Datatrack on the cards, to cover functions including Shop Floor Data Collection (SFDC), Process Layouts and Work in Progress, Davturn is well positioned to grow its business, attract more customers and become ever more productive without increasing the burden of administration.
Click here to find out more about Davturn Limited.
"We decided on using PSL Datatrack production control software after looking at many systems. The deciding factor was its user-friendly interface and ability to work alongside our ISO 9001 quality system. The team are very knowledgeable and provide a professional service."
"One of the attractions of PSL Datatrack has been the fact that you can add additional modules whenever you need them and know that they will be compatible with those that you already have. The software grows with us and helps us to take the business forward."
"Key to success within the sub-contract industry is making components to the correct quality at the right time and a competitive price. PSL Datatrack has been, and continues to be, key in helping Qualiturn successfully manage these challenges."
"We of course needed ISO 9001 accreditation due to the nature of the motorsport business and with the PSL Datatrack system in place we achieved it very quickly. By having the system prior to achieving the accreditation my customers knew that our business was already being run already to ISO standards but having that official certification is very important."
"With PSL Datatrack, you don't have to invest in functionality you do not need immediately all at once. You know that each of their modules will seamlessly integrate with all the others and so you can take them on when you are ready."
"We often get price break requests on the same part and before PSL Datatrack, these used to sit idle awaiting the effort required to work them out. The module has saved us a lot of time, and I’m confident we are winning more work because we are simply quoting more."
"We are engineers, not administrators, and we can now focus on what we do best – manufacturing high quality components and looking for new business opportunities. When the time is right we can look to invest in additional complementary modules to streamline our business even further."
"Alongside a good quality product, we have always tried to offer a professional service. With PSL Datatrack it became possible to streamline our quotation system and run a customer order from the initial works order through to the final invoice, making us more efficient. It has reduced our administration times considerably and the invoicing module is a particularly great help."
"PSL Datatrack has provided excellent training and the flexibility to address ND Precision Products’ specific requirements. Great reaction times to queries and ongoing support have resulted in a well nurtured relationship forming between our two companies."
"We liked the way PSL Datatrack could be tailored to our specific needs from the beginning and also gave us the option to expand into different modules as and when we wished. The way the system flows and the control and traceability we have over our work is now second to none."
It's great to see our ideas actually taken on board
"The service from PSL is excellent. On the rare occasions there isn’t an immediate solution available from PSL Datatrack, it will be worked into the next update of the software. This forms part of their customer Wish List initiative which is very handy. It’s great to see our ideas actually taken on board and implemented."
"Datatrack is an integral part of our operations at Technoset Ltd. It supports our business in many facets and is particularly strong with traceability which is very important to Technoset and their customers."
"The administration behind the manufacturing of a wide variety of engineered plastics parts in many different batch sizes for many different customers would have been impossible without PSL Datatrack."
"If any new staff member using the PSL Datatrack system needs help, or we need any other technical support, we can ring and get it straight away. That being said, with the system being so easy to use, it’s not often needed."
"We have put our faith in the professionalism of PSL Datatrack and it is really paying off. I don't have to run or write the software anymore and can focus my time on the important management of our processes. Now we have the PSL Datatrack system, the benefits are immeasurable."
"The availability of information at management and shop floor level enables us to make decisions quickly to improve the production process and offer the best possible service to our customers in terms of product quality and meeting their delivery requirements."
"We are happy with PSL Datatrack and would recommend it to other SMEs. The initial hard work has paid off and we are now a tighter more efficient unit. PSL Datatrack have been absolute rocks in terms of the support they have given us."
"PSL Datatrack is a very customer focussed supplier. They help us to look at our own operation and improve what we do for our customers. We have close control and management of what is now a much larger business than in 2005. We wouldn’t be where we are without PSL Datatrack's expertise and support. They understand what we are trying to achieve and help us to get there."
Can Be Moulded To Suit Whatever Business Need Arises
"PSL Datatrack has developed their system in line with the way we have developed our business. The system is easy to understand, versatile and, with the help of the team at PSL, can be moulded to suit whatever business need arises. We would definitely recommend it."
"We contacted PSL Datatrack for a demonstration and it was astonishing that each part of the system matched what we were already doing – but carried out in a way that cut time and integrated the whole manufacturing process, right through from the initial quotation to delivery and invoicing."
"Whilst we may have had some initial concerns about moving to a different software provider, these have been completely unfounded. PSL Datatrack's knowledge of the industry and technical support cannot be faulted. The transition from our old system was as smooth as it could have been and we are now reaping the rewards of our investment."
"The combination of system flexibility and the day to day support we receive from PSL is excellent, helping us to maximise our investments – not just in PSL Datatrack, but also in the performance of our machine tools and production systems."
PSL Datatrack Controls Everything From Enquiry Through To Invoice
"With our wide range of requirements, from simple single-material components with in-depth processes through to 1000-line bills of materials, PSL Datatrack controls everything from enquiry through to invoice."
"PSL Datatrack production control software provides us with precise, accurate and professional documentation and allows us to keep track of our production and exactly what’s happening at any time. Looking back, the investment couldn't have come sooner and really should have been made on day one."
"PSL Datatrack gives us complete control over the way our production process is managed. It gives our customers full traceability and is essential to maintaining our own ISO 9001:2015 accreditation. We will continue to look to develop the functionality of the software going forward as it remains a crucial element of our business."
"PSL Datatrack has grown with us. Over the years the requirements to manage our business as efficiently as possible have changed. Our customers have given us new manufacturing challenges and the PSL Datatrack team has always risen to them by customising our system and recommending new modules to meet our needs. The support has been first class."
In A Position To Win More Engineering Subcontract Work
"We wouldn't go back now to our old time-consuming administration processes. We are in a position to win more engineering subcontract work and continue to expand our robotic and barfeed operations, confident that PSL Datatrack will allow us to succeed."
"I see us working with PSL Datatrack for many years to come. We have worked together for a long time and the way PSL Datatrack is set up ensures smooth and rapid progress of orders going through both our businesses. PSL Datatrack always supplies excellent service and back-up."
"We knew simply recording and storing customer and production information on the company iPad would not be sufficient. We were already missing some jobs or sometimes not invoicing correctly. So, bearing in mind all the likely combinations of orders for different components, quantities and materials that an increased customer base was likely to bring, things had to change."
Will Help Us To Build Even Better Customer Relationships
"We are aiming to expand the business and will invest in new machining technology. But just as importantly, we know that the PSL Datatrack software can grow with us whether that means getting more of our staff to use it or whether it means investing step by step in more modules. It has been great for us so far and will help us to build even better customer relationships."
"The focus of PSL Datatrack as a company is right on the precision engineering sector and the needs of companies like Jota Advanced Engineering. The system is very flexible with its modularity but most important for us was that PSL Datatrack could tailor the software specifically for our requirements."
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